Engagement Intake

Session data saved, encrypted in your browser for 90 min from last edit in case of connection disruptions or potty breaks ;) then destroyed for your security and privacy.

Lead Contact Name

Secure Email

Operational Problem Statement / Narrative

Describe the core catalyst for this contact. Outline active threats, concerns, or technical objectives.

Operational Sector

Organization Name

Industry Sector

Productivity Ecosystems

M365 License

Google License

Network-Layer protections

DNS Filtering DNS Security NGFW w/ T.I. Feeds NGFW w/ T.I. + SNI NGFW w/ T.I., SNI, DPI Other Huh?

Endpoint & Managed Security

EDR Solution

Managed SOC

Other controls or firewalls

Operational SLAs (Service Level Agreement)

Internal IT Maturity (MIN 5) 5 We use an MSP / IT Company

SLA Support Matrix (Response Variables)

QRF READINESS MODEL: Support availability follows a Quick Reaction Force model. You are paying for engineers on active standby; capacity is dedicated and does not accumulate.

ACCOUNTABILITY: Requests must be initiated via email for timestamped documentation of response windows.

SLA BREACH: $50/hr retainer credit applied for verified breaches.

HVT Operational Notice

Top-tier 24/7/365 digital support is indexed at **approximately $350,000 USD** annually (adjusted to CPI-U). This utilizes a dedicated rotation of five engineers to ensure continuous coverage.

Outcome Objectives

Desired Security Level 7

Desired Privacy Level 7

Technical Acumen (MIN 5) 5 I use a private IT firm / MSP

Operational SLAs (Service Level Agreement)

SLA Support Matrix (Response Variables)

QRF READINESS MODEL: Availability is indexed to a Quick Reaction Force model. Hours are dedicated capacity and do not accumulate.

ACCOUNTABILITY: Support requests must be initiated via email for timestamped documentation.